To ensure that orders get to our customers as quickly as possible, we start processing orders as soon as they get placed. As a result, it might not always be possible to cancel your order. If you’d like to make a cancellation, please contact us at firstname.lastname@example.org as soon as possible.
If we are unable to to cancel your order, we will provide you with instructions for returning your items and receiving a full refund.
Please visit our Returns Policy and submit your return claim here - https://colorescienceuk.myreturnscenter.com/
As a Colorescience customer, you can submit written reviews. We encourage you to share your opinions, both favourable and critical.
We do not remove reviews because they are critical. However, we may not approve reviews that are in breach of our acceptance policy such as:
We may edit reviews to remove claims that may be barred under FDA or EU regulations and to clarify inaccuracies (for example, mentioning an incorrect ingredient). We will not change the star rating on reviews.